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We will gladly accept approved returns or exchanges of products 14 days from the date of receiving your order.

If the received date cannot be proven (no tracking information), the 14 days will be based from its order date.

Please start returns using our Returns Manager.

Returned items must be in new/unworn condition.

When will my order ship?
Our fulfillment operation processes orders 9am - 5:30pm PST, Monday – Friday.
Please allow 2-4 business days for order processing and verification.
Upgrading your shipping from ground freight expedites the shipping portion of your order only.

How can I return or exchange my order?
Please start returns using our Returns Manager.

How do I track my order?
Track your order with our Order Lookup tool.

Can I cancel my order?
If your order hasn't shipped yet, you can request a cancellation. Once shipped, it needs to go through the returns process.

Help! I have more questions.
Contact us.